Your Privacy
Matters
This Privacy Policy describes how Elytron collects, uses, and shares information about you when you use our services.
Information We Collect
We collect information you provide directly to us, including:
- Account information such as your name, email address, and password
- Payment and billing information when you subscribe to our services
- Content you create, upload, or generate using our platform
- Communications you send to us, including support requests
- Usage information about how you interact with our services
How We Use Your Information
We use the information we collect to:
- 1Provide, maintain, and improve our services
- 2Process transactions and send related information
- 3Send technical notices, updates, and administrative messages
- 4Respond to your comments, questions, and support requests
- 5Monitor and analyze trends, usage, and activities
- 6Detect, investigate, and prevent fraudulent transactions and abuse
- 7Comply with legal obligations
Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information, including:
- Encryption of data in transit using TLS/SSL
- Secure password hashing and storage
- Regular security assessments and audits
- Access controls and authentication mechanisms
- Secure cloud infrastructure with industry-leading providers
Information Sharing
We do not sell your personal information. We may share information about you in the following circumstances:
- With service providers who perform services on our behalf
- To comply with legal obligations or respond to lawful requests
- To protect the rights, privacy, safety, or property of Elytron or others
- In connection with a merger, acquisition, or sale of assets
- With your consent or at your direction
We never sell your personal information to third parties for marketing purposes.
Cookies & Tracking
We use cookies and similar tracking technologies to collect and track information about your use of our services:
- Essential cookies required for platform functionality
- Authentication cookies to keep you logged in
- Preference cookies to remember your settings
- Analytics cookies to understand usage patterns (with consent)
You can manage cookie preferences through your browser settings.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and receive a copy of your personal data
- Correct or update inaccurate information
- Request deletion of your data
- Object to or restrict certain processing
- Data portability where applicable
- Withdraw consent at any time
To exercise these rights, contact us at team@elytron.ai
Data Retention
We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy:
- Account data is retained while your account is active
- Generated content is retained according to your subscription tier
- Transaction records are retained for legal compliance purposes
- Data is deleted within 30 days after account deletion, except where required by law
International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:
- Standard contractual clauses approved by relevant authorities
- Data processing agreements with all third-party providers
- Compliance with applicable data protection regulations
Children's Privacy
Our services are not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
Updates to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: team@elytron.ai